Q: If I order more than one product do you offer a postage discount
A: Please contact me before purchase requesting the items you would like and I will create an invoice with a discount applied. |
Q: How long will I have to wait before my items are dispatched?
A: As all of my items are individually handcrafted, I aim to dispatch within two working days. |
Q: Which method of postage do you use?
A: I use Royal Mail for all of my items, most of which will be by First Class delivery. If you would like Recorded Delivery please contact me before purchase and I will invoice you with the extra cost. |
Q: If I want an item personalised how do I let you know the details for this?
A: Either include the details with the PayPal payment in the instructions box or contact me with your details specifying what you have purchased and the personalised details you require. |
Q: Can you post the item I have ordered to an address different to mine?
A: Yes, absolutely provided the shipping address is quoted at the time of payment. |
Q: What do you do with the information you hold about me?
A: Please refer to our Privacy Policy for further information. |
Q: What protection do I have ordering from your website if I am unhappy with my purchase? A:Baby Memories adheres to the distance selling regulations (UK) 2000, please see the company return policy for more details. |